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At Leader Auto Resources
Join our team
At LAR, we are dedicated to improving the quality of life for our customers and employees. We strive to transform the communities where you live, work, and evolve every day. We treat our staff with the utmost professional respect and encourage them to develop and achieve. We provide a comfortable working environment as well as state-of-the-art tools and equipment. We offer competitive salaries, a generous benefits package, and a friendly corporate culture where individuals are recognized for their contributions.
Available positions
MEMBER SERVICE CENTER
Description of main responsibilities:
- Take orders from members.
- Respond to calls, faxes, chats, and emails from members in a professional manner.
- Actively listen to members to analyze their needs and propose tailored solutions.
- Follow up with members on the status of their orders or requests.
- Take appropriate measures to resolve issues effectively.
- Ensure excellent customer service.
- Provide quotes to members.
Desired qualities:
- Have good interpersonal skills and excellent communication abilities.
- Have the ability to establish and maintain good relationships with our members.
- Be customer-focused and have a positive attitude.
- Have empathy and excellent listening skills.
- Be able to manage time effectively in a fast-paced environment.
- Be capable of multitasking.
Skills:
- Proficiency in MS Office Suite.
- Minimum of 2 years of experience in customer service (automotive industry experience is an asset).
- Minimum of 2 years of experience in internal sales (call center experience is an asset).
- Bilingual in French and English, both spoken and written (required).
- Ability to work under pressure in a very active and stimulating environment.
We offer:
- Comprehensive and paid training.
- Competitive salary based on experience.
- Permanent daytime position.
- Friendly work environment.
Benefits:
- Group insurance and RRSP (with employer contribution).
- Employee discounts.
- Professional development.
- On-site yoga room.
- Social club... and much more!
Please send your CV to Marcelo Hernandez, Supervisor, via email at: [email protected]
Note: Indicate the title of the position you are applying for in the subject line of the email. We will only contact candidates selected for an interview. The masculine form is used to simplify the text and facilitate reading.
WAREHOUSE
The order picker/packer is responsible for processing the products to be sent according to the customer's order form. He/she locates the products in the warehouse, assembles them and packs them according to the company's packaging instructions. Atierwards, you may be asked to pack as required, according to the company's instructions. Heavy handling (50 lbs) and walking are to be expected in this task.
Duties and responsibilities:
The responsibilities of the order picker/packer are to ensure the conformity and accuracy of products for shipment. They work under the responsibility of a team leader and warehouse supervisor. Computer and handling tools. (Pallet trucks, small transport cart, voice guidance system, computer as required).
Detailed duties include :
- Locating ordered items in the warehouse and optimizing the picking route;
- Ensuring safe transport of goods;
- Wrapping and packaging products;
- Labeling items and parcels for easy identification;
- Validang delivery and transport notes;
- Finalizing the order by transferring the parcel to the packing or shipping area;
- Reporting merchandise anomalies;
- Keeping warehouse areas clean